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14 Business Development and Marketing Actions to Take During COVID-19

By Stefanie M. Marrone on July 8, 2020
Posted in Business Development, Business Referrals, Career Development, Client Development, Content Marketing, Coronavirus, Instagram, LinkedIn, Marketing, Motivation, Social Media, Twitter

As most of us are staying close to home as the pandemic continues to affect all areas of the world, here are a few ideas in the marketing and business development areas to keep you busy.

  1. Show genuine care and concern for your clients and don’t only rely on email to communicate. This is the time to call your clients and ask how they are doing. It’s not business as usual.
  2. Update your bio and LinkedIn profile. Add representative matters to your bio and fill out all the sections on your LinkedIn profile to achieve “All Star Status.” Create a strong LinkedIn headline and profile cover image. Make a list of your top matters and achievements – you’ll need this down the road.
  3. Make a list of upcoming conferences that you’d like to attend and even better, speak at, and reach out to the conference organizers to express your interest. Offer to help make the conference virtual if they plan to postpone or cancel.
  4. Create a virtual CLE program for clients and prospects. You will become a trusted and invaluable resource if you offer your clients with CLE credits and learning during this time.
  5. Write legal alerts, articles and blog posts. Explore how the current crisis affects your clients’ businesses and report on updates in the law. Look to see what your competitors are writing about for inspiration and competitive intelligence. Also, think about what the post-COVID-19 world looks like for your clients and write alerts and blog posts to explore the future implications of the pandemic.
  6. Get involved with a bar association, pro bono organization or industry committee. There is plenty of work you can do virtually to help out organizations you care about.
  7. Speaking of pro bono, volunteer to do more pro bono work – again, much of this work can be done virtually, so raise your hand to help out those who need you the most – there will be a lot of pro bono opportunities as this crisis continues.
  8. Set up Google alerts for yourself (so you know what’s being said about you) as well as your top clients and VIP contacts so you can keep abreast of significant news about them
  9. Set up at least three video conferences and virtual happy hours/coffee breaks each week – these are great outlets for you and others to maintain relationships while social distancing.
  10. Create your own intimate virtual group of key former colleagues and classmates from former educational institutions to build relationships and stay connected. Get together by Zoom every other week. The best part is that you will be connecting individuals in your network to each other, which will be appreciated by everyone.
  11. Reach out to five contacts with whom you haven’t been in touch for six months or more, including referral sources and former clients. This is a great time to rekindle relationships.
  12. Read the great networking bible Never Eat Alone by Keith Ferrazzi. If you’ve already read this book, choose another business book or podcast – reading is a great outlet and learning tool during this stay at home time.
  13. Create a podcast or video series related to the coronavirus crisis – this does not have to be a high-budget production -right now no one expects that. Speak from the heart about how the coronavirus affects your clients, invite special guests to provide insights. Podcasts and video engagement was growing before the COVID-19 outbreak, and it will only continue to do so with so many people looking for a way to break up their days at home.
  14. Engage on LinkedIn in some way every day – comment on a status, share an article or “like” someone’s post.

Remember this too shall pass and things will return to “normal” – your job now is to lay the foundation for when that does happen and also to be ready, willing and able to assist your clients during this time of great change, confusion and stress. Empathy is the single most important characteristic you can have right now to build stronger relationships.

I hope I’ve given you some ideas for enhancing your marketing and business development efforts. While we may not be able to gather in person and in groups, online networking and content marketing are the most powerful ways we have to build relationships and market your firm and yourself. There’s no time like the present to start.

 

 

Tags: branding, Business Development, career development, client centric, Client Development, content marketing, Coronavirus, evergreen content
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Photo of Stefanie M. Marrone Stefanie M. Marrone

Stefanie Marrone helps law firms and legal service providers effectively tell their stories and find their unique voices. She has worked at some of the most prominent law firms in the world, developing and executing global revenue generating, business development, internal and external…

Stefanie Marrone helps law firms and legal service providers effectively tell their stories and find their unique voices. She has worked at some of the most prominent law firms in the world, developing and executing global revenue generating, business development, internal and external communications strategies, including media relations, branding, multi-channel content marketing and thought leadership campaigns. She has particular experience in helping B2B companies and their employees effectively utilize social media platforms such as LinkedIn, Twitter, Facebook and Instagram for business development, revenue generation and visibility.

Stefanie advises law firms of all sizes, professional service firms, B2B companies, recruiters and individuals on the full range of marketing and business development consulting services designed to enhance revenue, retain current clients and achieve greater brand recognition. She also serves as outsourced chief marketing officer/marketing department for small and mid-size law firms.

Over her 20-year legal marketing career, she has worked at and with a broad range of big law, mid-size and small firms, which has given her a valuable perspective of the legal industry.

Connect with her on LinkedIn, Twitter, YouTube, Instagram,  sign up for her email list and follow her latest writing on JD Supra.

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Stefanie Marrone advises law firms (of all sizes), professional service firms, legal tech and B2B companies, professional associations and individuals on the full range of marketing and business development consulting services

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